Customer Testimonials

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DealerRater Apr 5, 2021

60 years old and I have purchased numerous vehicles. Brandon Campos was the best salesperson ever. Sam Inthalangsy from finance was also super!! I would highly recommend and I will return for future vehicles. I drove there after a very disappointing experience at Dick Poe Toyota and I am so glad I did!

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DealerRater Apr 3, 2021

Always friendly and helpful good service they take time to explain problem and experience with Jessie has always been pleasant he is very polite and well mannered with all customers

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DealerRater Apr 3, 2021

Always great service on the sales side! I highly recommend working with this team on a Toyota purchase. Fair and honest ecerytime. Great follow through.

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DealerRater Mar 30, 2021

Reception person at front desk was totally professional. (Didn’t get name). The bldg was very clean throughout. The service I requested was completed w/ no waiting on the following day appt. Very important to me being from out of town, (650 miles away). Parts were pre-ordered whether they were needed or not so they’d be available!

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DealerRater Mar 30, 2021

Very fair very patient and hardworking to get your business . JAIME GAMBOA has sold numerous vehicles to pur family. Always working in our best interest!

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DealerRater Mar 23, 2021

This dealership is a very family friendly in addition to being very professional. I like getting my vehicles and service done at this dealership. Would definitely recommend this dealership to my friends

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DealerRater Mar 22, 2021

Very helpful and pleasant service by John Chavez and financial manager. Manager was able to get is a very good interest rate, we are very grateful.

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DealerRater Mar 20, 2021

Good service, but ysing Uber to transport you to/from. Twice now they have not even vacuumed it or cleaned windows - And there's no car washing like in California.

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DealerRater Mar 13, 2021

Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally.

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DealerRater Feb 22, 2021

I had a very positive experience with your dealership. Wayne Sheppard was very easy to work with. He gave me all the information I needed

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DealerRater Feb 13, 2021

Brandon, Jon and Sam were very patient with me and worked very hard to make me happy with my deal. Good people to work with.

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DealerRater Feb 4, 2021

Went for my first free oil change. The girl said it would be over an hr, but it only took about 30 min. Great service!

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DealerRater Jan 31, 2021

Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service

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DealerRater Jan 30, 2021

I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family and friends that if their interested in a new vehicle they should try Vescovo, as I felt I received the best deal on a new car and great service afterwards.

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DealerRater Jan 28, 2021

Ease of getting information. Was able to seal the deal via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived.

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DealerRater Jan 21, 2021

The dealership was clean and the staff were following Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my first time buying a brand new vehicle. Job well done.

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DealerRater Jan 21, 2021

Great experience with these two ladies. Added to our confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition

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DealerRater Dec 29, 2020

Although the process took a little time Brandon was very attentive and easily handled everything. He even gave me a ride to pick up my new car on Sunday. Would definitely recommend Brandon to others.

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DealerRater Dec 25, 2020

Excellent efficient care from the entire staff. Everything from pricing to signing was very straight forward and efficient which is uncommon in a vehicle purchase. I couldn’t be more please with the entire process.

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DealerRater Dec 22, 2020

Got me going, happy with everything, handled everything easy, recommend to others. Next time offer a customer a drink or something. Took awhile but understood with Covid

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DealerRater Dec 20, 2020

Service was prompt and efficient but financing to finish the deal was an ALL DAY affair😰I have purchased cars before and was finished in 2 to 3 hours max!

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DealerRater Dec 18, 2020

I have been having problems with rodents chewing on wires and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the problems, explained the problems and helped me with my efforts to prevent further damage.

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DealerRater Dec 17, 2020

Professional, courteous, attentive staff! The lot and showroom were clean, orderly. Any questions were answered promptly and answered in terms easy to understand. Overall a pleasant experience!

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DealerRater Dec 6, 2020

I recently purchased a new Tacoma from Vescova Toyota and Wayne Sheppard helped provide a pleasurable experience throughout the transaction. He was courteous, knowledgeable and communicative. Recommended!

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DealerRater Nov 16, 2020

Excellent service departments. I live in El Paso, Tx., with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service department & “down to earth “ people that schedule and ensure prompt, sound and complete service is performed..:

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DealerRater Nov 16, 2020

The work was done very well. However, while seated outside because of COVID-19 the manager didn’t care for my choice under the canopy. Sent out a kind young man that said he wanted me to move. So I moved. However after thinking the situation over. Not sitting in the waiting room, no coffee tea or water, not sitting in a chair. Do you think I’ll but my next suv from them?

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DealerRater Nov 14, 2020

Very friendly and helpful. Quick service. Roswell Told me they couldn’t get me in till 12/26, they got me in here in less than 2 weeks.

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DealerRater Nov 14, 2020

Jesse and Malia in service are awesome. Great customer relations and service writers listen to your needs. Very much appreciate the time and prompt service

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DealerRater Nov 8, 2020

My service appointment was right on schedule @ 7am. The waiting area was extremely clean, especially during this time with Covid. Jesse was professional with great customer service.

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DealerRater Nov 7, 2020

Customer service person very friendly and helpful she told me what they would check if it needed to be worked on she would tell me how much it would be that's a plus.

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DealerRater Nov 6, 2020

Anthony in the service department is wonderful. Fit me in on a busy day. Service was quick and easy and I wasn't even charged!

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DealerRater Oct 13, 2020

We had a really good experience with them, we came in several times and they always helped us and answer our questions. Very friendly and helpful.

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DealerRater Oct 13, 2020

Courteous. Friendly. Accomidating. Fast service. Safe. I don't know what else to say. You all do a marvelous job and I felt safer from others

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DealerRater Oct 6, 2020

Just purchased a 2021 Tacoma from Vescovo Toyota in Las Cruces NM. VERY satisfied with the whole experience.....from the initial test drive to the purchase. Sales Malia & Wayne service Anthony, finance Christina, and GM John.....all professional,personable and extremely knowledgeable of their products. Made the experience of a new vehicle purchase comfortable. Would highly recommend this dealership when purchasing a new Toyota.

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DealerRater Sep 29, 2020

Fast, understanding and met our every need. Our sales rep was very knowledgeable about the vehicles we were interested in and gave us a great deal.

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DealerRater Sep 27, 2020

Please explain to me why my Toyota connect isn’t going to work anymore in another year or whatever. Toyota is better than that. Please help.

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DealerRater Sep 20, 2020

I needed oil change women dropped off my car service man was awesome got a ride to work went to pick up my car all went well just as predicted. Service person at the front was very polite professional and to the point. Great job keep it up

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DealerRater Sep 19, 2020

Best car buying experience I’ve ever had! Friendly, knowledgeable, and didn’t push us into anything. The Vescovo team is great, and we love our new truck!

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DealerRater Sep 15, 2020

I had minor repair done. Service was prompt and completed properly. I was greeted with friendliness , the waiting room was pleasant and comfortable. I was pleased to have COVID 19 precautions adhered to. Thanks.

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DealerRater Sep 1, 2020

Warranty work, and only issue was the closeout process. An explanation of the work done lacked, so that was unhelpful. The rest of my experience was good.

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DealerRater Aug 29, 2020

Jamie was outstanding ! John christina , and Meggan are quality people and knowledgeable. I am a second time returning customer. Quality is very important as is my vehicle or choice. I will recommend anyone.

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DealerRater Aug 25, 2020

it seemed to take longer than necessary but was reasonable price when finished . 25 word minimum is not needed, seems that fewer words would suffice

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DealerRater Aug 15, 2020

Jesse Mendoza is my service writer. He’s professional, personable and thorough. It’s always been a pleasure to get my 2012 Tacoma (with over 160,000 miles) at Vescovo. Never a problem!

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DealerRater Aug 13, 2020

The service is always prompt, courteous, and everything that was supposed to be completed, was completed. The service adviser kept me apprised of the progress of my service. I would recommend Toyota to all. Thanks

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DealerRater Aug 10, 2020

My sales rep Malia was FANTASTIC! Professional, knowledgeable, patient. Buying a new car is a usually high stress undertaking. She made it an easy and enjoyable experience

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DealerRater Jul 29, 2020

We had a great experience buying my Camry Hybrid. The salesman, Wayne , was easy to deal with and the dealership was fair in the negotiations.

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DealerRater Jul 27, 2020

In my eight years of being your costumer I have always received top costumer service. I am very happy that we have you here Las Cruces. Thank you.

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DealerRater Jul 21, 2020

Joey was very patient answered all our questions and even let us take one of the cars we were considering home overnight. After the sale he invited us back the next day, on a Sunday! To help us sync our phones, etc.

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DealerRater Jul 20, 2020

I have never had a bad experience with Vescovo. Prompt, courteous and professional. They always make you feel at home even during these pandemic times.

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DealerRater Jul 20, 2020

Once again, the service department was ready to greet me at my appointment time and completed my regular maintenance service in about an hour. I have full confidence that the work was done right and I will not need anything until my next scheduled service. We even scheduled that appointment before I left.

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DealerRater Jul 20, 2020

Nice experience; service rep was helpful. Was not pressured to buy unnecessary things. Car wash was out of order 🙁 Shuttle took over 45 minutes to pick me up🙁

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DealerRater Jul 11, 2020

I had a great experience at Vescovo Toyata when buying my Toyota Camry. The staff was all very friendly and Wayne did a great job of showing me the different vehicle styles available. I did not feel pressured to buy any particular vehicle. I would highly recommend this dealership to anyone wishing to buy a new or used car.

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DealerRater Jul 4, 2020

I arrived 1/2 hour before my appointment and they got me in immediately. Since I live out of town and wait for my vehicle, thy are very accommodating. The waiting room is very pleasant.

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DealerRater Jun 29, 2020

They were able to get me the best rate, extended warranty, and the vehicle I wanted. Jaime was great to work with, and thoroughly explained all the options to us. Beat the price of stores I inquired about, Texas, Arizone, and in state, Albuquerque, Alamogordo and Roswell.

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DealerRater Jun 29, 2020

I had a great smooth experience! Jaime was very professional and had everything ready for me upon arrival. I test drove the car and loved it. He was not pushy or harassing. He answered my questions and was patient with me until i called back and said i wanted the car

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DealerRater Jun 26, 2020

Joey Perez was outstanding at showing me what I wanted and taking the time to make himself available at my convenience Christina the finance manager was also very courteous and helpful

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DealerRater Jun 23, 2020

Joey was great. Helped us get the best price for both the trade in vehicle and the new vehicle. Kept us informed throughout the whole process.

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DealerRater Jun 15, 2020

Friendly customer service over the phone and in person. They were able to get my car in quickly and service it quickly. However, the check engine light stayed on and the car wasnt vacuumed.

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DealerRater Jun 15, 2020

Service advisor was very courteous and helpful and gave me an estimated timeframe of how long it would take to get vehicle serviced. Unfortunately it took a little bit longer than estimated but it was rather reasonable. Waiting room was extremely clean and comfortable seating. It was a very nice atmosphere all around.

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DealerRater Jun 14, 2020

Great dealership, employees very knowledgeable and eager to help. If I had a beef it would be the 4 plus hours I was there to finally drive off with my new truck.

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DealerRater Jun 11, 2020

The service person, Anthony who helped me was very courteous and helpful. I waited in a beautiful, comfortable, and clean waiting room. The work that I needed done was done in a very reasonable time and my car was returned to me in beautiful condition. Thank you very much!

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DealerRater Jun 2, 2020

Our dealer, Wayne was extremely knowledgeable, friendly, and patient. The dealership is a bit far from home, but because of the exceptional service we will be returning to have any service done on our vehicle.

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DealerRater May 30, 2020

Service department always helpful, considerate and knowledgeable. I can always get good information. I like that everyone answers my questions and concerns. The people working there seem very happy.

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DealerRater May 28, 2020

Made the sales process simple. I got everything done online and ahead of my visit including the offer on my trade in. I knew exactly what was going to happen and didn’t have the stress of long negotiations. Folks are super nice too. Joey was fantastic to deal with and very responsive.

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DealerRater May 22, 2020

Always friendly, hospitable, and they make my car buying experiences always very pleasant and stress free. Christina went above and beyond to help me during Covid.

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DealerRater Apr 30, 2020

Very recently, I needed some good advice about where to go to receive top-shelf, fully warrantied body work on a relatively significant paint scrape on the front of my 2017 Tacoma. I have been a Vescovo client for many years - including purchasing from them my then-brand-new Tacoma truck in 2017. Jessie Mendoza is a service advisor for Vescovo Toyota in Las Cruces, with whom I have established a fine working relationship. Fact is, I am fond of people like Jessie Mendoza - people who really know their business. Jessie provided me with some fantastic advice on resolving my truck body work ...

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DealerRater Apr 4, 2020

The two gentlemen that were working in the service department were amazing, they were friendly and very helpful. The shuttle driver (Oscar) also was amazing, he was super friendly. You have a great team and I wish all car dealerships had great employees like yours. I will definitely recommend the service department to all my friends and family. Thanks for all your help.

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DealerRater Mar 27, 2020

Great experience! and employees I encountered were very friendly. Went in for 1st time service and my 2019 Toyota Rav was ready within an hour.

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DealerRater Mar 26, 2020

Makes sure your vehicle is running up to par. Makes recommendations that are needed, and do not put pressure on the owner to get done.

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DealerRater Mar 23, 2020

Great service, work ethic and timely manner. They are very helpful and knows their doing. I would like to recommend the dealer to my friends and family as well.

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DealerRater Mar 23, 2020

My sale person was very good. Wayne. And. Jesse in Service is my go to person, very nice and efficient, never forgets. Added two more words.

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DealerRater Mar 22, 2020

Wayne from Vescovo worked hard to get me into the car I wanted. Gave me a great trade in price and service. Sam with fiancé worked equally as hard to find the best financing option for my needs. Highly recommend!!

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DealerRater Mar 14, 2020

Jesse did a great job with giving information about my choice of tires for my vehicle. Also, advised me about a Toyota care package available.

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DealerRater Mar 10, 2020

Very good experience. Staff were all friendly and helpful. Sales person to finance person very friendly and not pushy! Drove over 200 miles and was worth it.

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DealerRater Mar 8, 2020

I bought my Tacoma there, my daughter bought her 4 runner there and your service department is awesome, especially Mr. Lee Cardena. Thanks to him and Vescovo we continue our appreciation to the dealer ship.

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DealerRater Mar 7, 2020

I am pleased with the excellent service provided by Las Cruces Toyota. The Staff was very professional, very efficient, and best of all very courteous.

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DealerRater Mar 1, 2020

From the condition of the dealership to the sales people, to the service department and Chris in particular. We've purchased three Toyota 4 runners within the last 2 years and have had nothing but, a great experience. I would surely recommend Vescovo to anyone considering the purchase of a new of used vehicle.

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DealerRater Mar 1, 2020

First time at this dealership. Everyone we dealt with was very professional and seemed to like their job. From the person making the appt. with, to the service advisor to the drivers that took us where we wanted to go. Everyone was very professional

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DealerRater Feb 27, 2020

The customer service is excellent, and the shuttle service is great since they dropped me off and picked me up in a timely manner, thank you very much.

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DealerRater Feb 22, 2020

Great service dept, friendly, helpful service people. Nice lounge waiting area with free coffee & internet. Quick service & very knowledgeable about any questions. Vescovo is the best!

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DealerRater Feb 17, 2020

I had an appointment for 9 am but took my car in late the day before. The man that assisted me said they might service it But they had openings for 7am so I’d be moved there at the latest. The next morning, After not hearing I checked in at 8:30.i was asked for my assigned tech which I’d never heard of. After 10 minutes on the phone I was told the dept was very busy so please call back. I called back and given to someone who knew nothing, couldn’t find my name nor my Lexus. He said ...

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DealerRater Jan 28, 2020

Very thorough and was not rushed Would recommend.looking forward to the service department for many years to come. Was very impressed with the cleanliness and pride they should in there product.

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DealerRater Jan 23, 2020

I received excellent service from the staff at Vescovo Toyota in Las Cuces. Jiame was very friendly, helpful and knowledgeable in helping my husband and I choose our new car.

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DealerRater Jan 3, 2020

Quick, helpful, overall awesome customer service. Had a scheduled maintenance and when I arrived, they were ready to take my vehicle and were quick to get me back on the road.

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DealerRater Dec 6, 2019

Brandon, Jon, and Sam worked together to get me the best deal for my budget. Very warm an friendly atmosphere where the customer is important. No-stress experience for my first new car purchase.

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DealerRater Dec 3, 2019

All employees were very helpful, informative, knowledgeable and patient. We visited the dealership several times over a four month period. Each time we were greeted treated very welcomed with smiles and all our questions were answered. Great staff!

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DealerRater Nov 29, 2019

I found a 2010 Used 2WD Tundra here and it was a super deal and the truck was delivered flawlessly cleaned and detailed. Very nice sales staff and very nice dealership.

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DealerRater Nov 22, 2019

This is a f as irly new dealership in town. I was in the market for new vehicle and was hesitant about shopping in town due to bad prior experience. Decided to give this dealership a chance. Mike Ruiz the salesman was very helpful and the financing team was great. Got such a good deal that I ended up buying two new cars. Definitely worth buying again. Probably the best dealership in town to shop.

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DealerRater Nov 16, 2019

My experience was great. Christina made my buying process easy and offered great customer service. I would highly recommend Christina and Vescovo Toyota! Thank you Christina!

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DealerRater Nov 8, 2019

Mike, was a fantastic low pressure knowledgeable guy. He was polite, helpful and it was a very good experience. I love Toyota’s, but would not hesitate to recommend to any type of car or truck lover.

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DealerRater Nov 5, 2019

I was visiting from out of town and needed service. I received a convenient appointment and everyone I met was very knowledgeable, courteous and professional.

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DealerRater Oct 24, 2019

Great service and staff with cool products that show a variety of options for diverse clients so that people can easily come in and find what they want and need.

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DealerRater Oct 17, 2019

They had the best price for the vehicle we wanted in the area: Alamogordo, NM; Las Cruces, NM; & El Paso, TX. Andy our salesperson was very helpful and friendly. Everyone else we dealt with was so also. Nice building and a good selection of vehicles.

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DealerRater Oct 16, 2019

I had a ton of work done on my Toyota van - struts, spark plugs, etc. The service department was fantastic. Lee was patient, and explained the issues, along with potential solutions. I never felt “strong armed.” Quite the opposite. Indeed, I felt as if the service department really had my best interest at heart! How many dealers can you say that about? Thank you Lee, and Toyota!!! You are the best.

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DealerRater Oct 15, 2019

Stopped by to get info on Camry Hyrbid to negotiate for a Honda at another lot. Service was so prompt and helpful walked away with a better deal and car!

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DealerRater Oct 15, 2019

This dealership goes above and beyond to ensure customer satisfaction. I would recommend them to anyone who is looking for a solid product with great service and customer care.

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DealerRater Oct 6, 2019

My 2003 Toyota Tundra has 206k miles on it and I still take it in for service at Toyota. Toyota employees have always taken care of me and my family.

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