The basic oil change is 80% higher than similar dealer in El Paso. Example, the labor cost is $57 vs $20, total cost is $108 vs $60
always great-fast and professional-a great service department> I service all my vehicles at Vescovo Toyota in Las Cruces: best place for Toyota hybrids.
Beautuful dealership and great people. I dealt with Jon Caldwell and Jamie Gamboa (salesman) couldn't have been more helpful, honest or courteous! I love my car! Nice & cool in the building. Wish they had cold bottled water for customers but I guess they curtailed that in covid.
Outstanding service, the gentleman at the counter and the gentleman that worked on my 2021 1794 where very professional and explained everything in detail. Always treated like a king. The dealership also washed and vacuumed my truck. Luv this place.
Prices at this dealership are amazing!! Much less than what I saw at other dealerships!! Wayne was awesome to work with and Christina made the financing a breeze!!
John Chavez was helpful, friendly and very knowledgeable. He even helped me with the App after the sale. Christina Villegas was also helpful in getting the correct mailing address on my registration.
The two week wait was worth it. The service rep was pleasant, and assisted me right away. I was able to wait for my vehicle in a comfortable setting.
Buying a car has always been very stressful and I wasn't looking forward to it. All that changed when we arrived at Vescovo toyota. Everyone from the GM down was very courteous. I was totally impressed with Jaime Gamboa he went above and beyond to find us the right vehicle. I can't say enough about Jaime he is very professional, friendly, and helpful
I was not looking forward to having to purchase a used vehicle and very apprehensive about having to deal with salespeople, but Wayne Shepperd immediately put me at ease. He was very helpful, knowledgeable, and honest about the cars I was interested in purchasing. He didn't attempt to hard sell me at all. I really appreciate his 'no pressure ' attitude. He was extremely helpful and went the extra mile to make sure I got the vehicle I needed.
The service department was exceptional. I was visiting from out of town & they did an excellent job in getting me back on the road. They were both friendly & professional.
Sales person was very nice and not pushy. The entire experience was very easy. Dealership was clean and inviting. Would recommend them to friends and family.
Vescovo is the best. John Chavez made it quick and easy as did the finance dept. This is the 3rd vehicle I’ve purchased from Vescovo and I’ve been very happy. Service Dept is great too.
We've been purchasing Toyota vehicles for the last thirty years and this is by far the best dealership we have dealt with. Beginning with the General Manager John Caldwell, a great individual with great knowledge of Toyota brand and an exceptional executive, Mr. Jaime Gamboa, Salesman who provided us with expertise and knowledge of the vehicle we purchased, and last but not least, our service advisor, Melia, who was extremely kind and attentive to our needs. We will continue to deal with Vescovo Toyota of Las Cruces because of the aforementioned attributes. Thank you and kind regards, Ralph C. ...
I had the pleasure of working with Jaime as we arrived at the dealership. He was super nice and accommodating. They were clearly busy at the moment we showed up, but he made it a point to get our needs met. I believe they close at 7, but he stayed with us until 9pm just to make sure we were taken care of. We got a great deal and felt like there were no “games” played. They gave us a great value for our trade-in and made sure we were all set up with the technology aspect of the vehicle. By ...
Very good customer service, I was truly very satisfied with my purchase, and the exceptional service provided by Mr. Joey Perez and Ms. Villegas .. Thank you for your patience.
The lady that helped me was exceptional. She was very knowledgeable, patient, and took charge of what needed to be done. What an employee to have!
Overall good experience. Wayne was very helpful and answered all my questions to the best of his ability, in a vehicle that is not normally sold at the store.
Well you put a band aid on my 2013 Tundra that had a broken oil filter housing. I made it to Missouri where it started pouring out oil again. Visited a dealer in Springfield Mo who had the factory part and repaired it for $100 less than what you charged me for a non factory part...
My salesman (JC) was great to work with, very friendly and helpful as was the finance person (Sam). Everyone was helpful and made buying experience easy.
Jamie was very courteous, friendly and helpful. It was pleasure working with him on multiple occasions. I will refer all my friend to him. Iwe we’re very satisfied.
60 years old and I have purchased numerous vehicles. Brandon Campos was the best salesperson ever. Sam Inthalangsy from finance was also super!! I would highly recommend and I will return for future vehicles. I drove there after a very disappointing experience at Dick Poe Toyota and I am so glad I did!
Always friendly and helpful good service they take time to explain problem and experience with Jessie has always been pleasant he is very polite and well mannered with all customers
Always great service on the sales side! I highly recommend working with this team on a Toyota purchase. Fair and honest ecerytime. Great follow through.
Reception person at front desk was totally professional. (Didn’t get name). The bldg was very clean throughout. The service I requested was completed w/ no waiting on the following day appt. Very important to me being from out of town, (650 miles away). Parts were pre-ordered whether they were needed or not so they’d be available!
Very fair very patient and hardworking to get your business . JAIME GAMBOA has sold numerous vehicles to pur family. Always working in our best interest!
This dealership is a very family friendly in addition to being very professional. I like getting my vehicles and service done at this dealership. Would definitely recommend this dealership to my friends
Very helpful and pleasant service by John Chavez and financial manager. Manager was able to get is a very good interest rate, we are very grateful.
Good service, but ysing Uber to transport you to/from. Twice now they have not even vacuumed it or cleaned windows - And there's no car washing like in California.
Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally.
I had a very positive experience with your dealership. Wayne Sheppard was very easy to work with. He gave me all the information I needed
Brandon, Jon and Sam were very patient with me and worked very hard to make me happy with my deal. Good people to work with.
Went for my first free oil change. The girl said it would be over an hr, but it only took about 30 min. Great service!
Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service
I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family and friends that if their interested in a new vehicle they should try Vescovo, as I felt I received the best deal on a new car and great service afterwards.
Ease of getting information. Was able to seal the deal via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived.
The dealership was clean and the staff were following Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my first time buying a brand new vehicle. Job well done.
Great experience with these two ladies. Added to our confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition
Although the process took a little time Brandon was very attentive and easily handled everything. He even gave me a ride to pick up my new car on Sunday. Would definitely recommend Brandon to others.
Excellent efficient care from the entire staff. Everything from pricing to signing was very straight forward and efficient which is uncommon in a vehicle purchase. I couldn’t be more please with the entire process.
Got me going, happy with everything, handled everything easy, recommend to others. Next time offer a customer a drink or something. Took awhile but understood with Covid
Service was prompt and efficient but financing to finish the deal was an ALL DAY affair😰I have purchased cars before and was finished in 2 to 3 hours max!
I have been having problems with rodents chewing on wires and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the problems, explained the problems and helped me with my efforts to prevent further damage.
Professional, courteous, attentive staff! The lot and showroom were clean, orderly. Any questions were answered promptly and answered in terms easy to understand. Overall a pleasant experience!
I recently purchased a new Tacoma from Vescova Toyota and Wayne Sheppard helped provide a pleasurable experience throughout the transaction. He was courteous, knowledgeable and communicative. Recommended!
Excellent service departments. I live in El Paso, Tx., with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service department & “down to earth “ people that schedule and ensure prompt, sound and complete service is performed..:
The work was done very well. However, while seated outside because of COVID-19 the manager didn’t care for my choice under the canopy. Sent out a kind young man that said he wanted me to move. So I moved. However after thinking the situation over. Not sitting in the waiting room, no coffee tea or water, not sitting in a chair. Do you think I’ll but my next suv from them?
Very friendly and helpful. Quick service. Roswell Told me they couldn’t get me in till 12/26, they got me in here in less than 2 weeks.
Jesse and Malia in service are awesome. Great customer relations and service writers listen to your needs. Very much appreciate the time and prompt service
My service appointment was right on schedule @ 7am. The waiting area was extremely clean, especially during this time with Covid. Jesse was professional with great customer service.
Customer service person very friendly and helpful she told me what they would check if it needed to be worked on she would tell me how much it would be that's a plus.
Anthony in the service department is wonderful. Fit me in on a busy day. Service was quick and easy and I wasn't even charged!
We had a really good experience with them, we came in several times and they always helped us and answer our questions. Very friendly and helpful.
Courteous. Friendly. Accomidating. Fast service. Safe. I don't know what else to say. You all do a marvelous job and I felt safer from others
Just purchased a 2021 Tacoma from Vescovo Toyota in Las Cruces NM. VERY satisfied with the whole experience.....from the initial test drive to the purchase. Sales Malia & Wayne service Anthony, finance Christina, and GM John.....all professional,personable and extremely knowledgeable of their products. Made the experience of a new vehicle purchase comfortable. Would highly recommend this dealership when purchasing a new Toyota.
Fast, understanding and met our every need. Our sales rep was very knowledgeable about the vehicles we were interested in and gave us a great deal.
Please explain to me why my Toyota connect isn’t going to work anymore in another year or whatever. Toyota is better than that. Please help.
I needed oil change women dropped off my car service man was awesome got a ride to work went to pick up my car all went well just as predicted. Service person at the front was very polite professional and to the point. Great job keep it up
Best car buying experience I’ve ever had! Friendly, knowledgeable, and didn’t push us into anything. The Vescovo team is great, and we love our new truck!
I had minor repair done. Service was prompt and completed properly. I was greeted with friendliness , the waiting room was pleasant and comfortable. I was pleased to have COVID 19 precautions adhered to. Thanks.
Warranty work, and only issue was the closeout process. An explanation of the work done lacked, so that was unhelpful. The rest of my experience was good.
Jamie was outstanding ! John christina , and Meggan are quality people and knowledgeable. I am a second time returning customer. Quality is very important as is my vehicle or choice. I will recommend anyone.
it seemed to take longer than necessary but was reasonable price when finished . 25 word minimum is not needed, seems that fewer words would suffice
Jesse Mendoza is my service writer. He’s professional, personable and thorough. It’s always been a pleasure to get my 2012 Tacoma (with over 160,000 miles) at Vescovo. Never a problem!
The service is always prompt, courteous, and everything that was supposed to be completed, was completed. The service adviser kept me apprised of the progress of my service. I would recommend Toyota to all. Thanks
My sales rep Malia was FANTASTIC! Professional, knowledgeable, patient. Buying a new car is a usually high stress undertaking. She made it an easy and enjoyable experience
We had a great experience buying my Camry Hybrid. The salesman, Wayne , was easy to deal with and the dealership was fair in the negotiations.
In my eight years of being your costumer I have always received top costumer service. I am very happy that we have you here Las Cruces. Thank you.
Joey was very patient answered all our questions and even let us take one of the cars we were considering home overnight. After the sale he invited us back the next day, on a Sunday! To help us sync our phones, etc.
I have never had a bad experience with Vescovo. Prompt, courteous and professional. They always make you feel at home even during these pandemic times.
Once again, the service department was ready to greet me at my appointment time and completed my regular maintenance service in about an hour. I have full confidence that the work was done right and I will not need anything until my next scheduled service. We even scheduled that appointment before I left.
Nice experience; service rep was helpful. Was not pressured to buy unnecessary things. Car wash was out of order 🙁 Shuttle took over 45 minutes to pick me up🙁
I had a great experience at Vescovo Toyata when buying my Toyota Camry. The staff was all very friendly and Wayne did a great job of showing me the different vehicle styles available. I did not feel pressured to buy any particular vehicle. I would highly recommend this dealership to anyone wishing to buy a new or used car.
I arrived 1/2 hour before my appointment and they got me in immediately. Since I live out of town and wait for my vehicle, thy are very accommodating. The waiting room is very pleasant.
They were able to get me the best rate, extended warranty, and the vehicle I wanted. Jaime was great to work with, and thoroughly explained all the options to us. Beat the price of stores I inquired about, Texas, Arizone, and in state, Albuquerque, Alamogordo and Roswell.
I had a great smooth experience! Jaime was very professional and had everything ready for me upon arrival. I test drove the car and loved it. He was not pushy or harassing. He answered my questions and was patient with me until i called back and said i wanted the car
Joey Perez was outstanding at showing me what I wanted and taking the time to make himself available at my convenience Christina the finance manager was also very courteous and helpful
Joey was great. Helped us get the best price for both the trade in vehicle and the new vehicle. Kept us informed throughout the whole process.
Friendly customer service over the phone and in person. They were able to get my car in quickly and service it quickly. However, the check engine light stayed on and the car wasnt vacuumed.
Service advisor was very courteous and helpful and gave me an estimated timeframe of how long it would take to get vehicle serviced. Unfortunately it took a little bit longer than estimated but it was rather reasonable. Waiting room was extremely clean and comfortable seating. It was a very nice atmosphere all around.
Great dealership, employees very knowledgeable and eager to help. If I had a beef it would be the 4 plus hours I was there to finally drive off with my new truck.
The service person, Anthony who helped me was very courteous and helpful. I waited in a beautiful, comfortable, and clean waiting room. The work that I needed done was done in a very reasonable time and my car was returned to me in beautiful condition. Thank you very much!
Our dealer, Wayne was extremely knowledgeable, friendly, and patient. The dealership is a bit far from home, but because of the exceptional service we will be returning to have any service done on our vehicle.
Service department always helpful, considerate and knowledgeable. I can always get good information. I like that everyone answers my questions and concerns. The people working there seem very happy.
Made the sales process simple. I got everything done online and ahead of my visit including the offer on my trade in. I knew exactly what was going to happen and didn’t have the stress of long negotiations. Folks are super nice too. Joey was fantastic to deal with and very responsive.
Always friendly, hospitable, and they make my car buying experiences always very pleasant and stress free. Christina went above and beyond to help me during Covid.
Very recently, I needed some good advice about where to go to receive top-shelf, fully warrantied body work on a relatively significant paint scrape on the front of my 2017 Tacoma. I have been a Vescovo client for many years - including purchasing from them my then-brand-new Tacoma truck in 2017. Jessie Mendoza is a service advisor for Vescovo Toyota in Las Cruces, with whom I have established a fine working relationship. Fact is, I am fond of people like Jessie Mendoza - people who really know their business. Jessie provided me with some fantastic advice on resolving my truck body work ...
The two gentlemen that were working in the service department were amazing, they were friendly and very helpful. The shuttle driver (Oscar) also was amazing, he was super friendly. You have a great team and I wish all car dealerships had great employees like yours. I will definitely recommend the service department to all my friends and family. Thanks for all your help.
Great experience! and employees I encountered were very friendly. Went in for 1st time service and my 2019 Toyota Rav was ready within an hour.
Makes sure your vehicle is running up to par. Makes recommendations that are needed, and do not put pressure on the owner to get done.
Great service, work ethic and timely manner. They are very helpful and knows their doing. I would like to recommend the dealer to my friends and family as well.
My sale person was very good. Wayne. And. Jesse in Service is my go to person, very nice and efficient, never forgets. Added two more words.
Wayne from Vescovo worked hard to get me into the car I wanted. Gave me a great trade in price and service. Sam with fiancé worked equally as hard to find the best financing option for my needs. Highly recommend!!
Jesse did a great job with giving information about my choice of tires for my vehicle. Also, advised me about a Toyota care package available.
Very good experience. Staff were all friendly and helpful. Sales person to finance person very friendly and not pushy! Drove over 200 miles and was worth it.
I bought my Tacoma there, my daughter bought her 4 runner there and your service department is awesome, especially Mr. Lee Cardena. Thanks to him and Vescovo we continue our appreciation to the dealer ship.
I am pleased with the excellent service provided by Las Cruces Toyota. The Staff was very professional, very efficient, and best of all very courteous.
From the condition of the dealership to the sales people, to the service department and Chris in particular. We've purchased three Toyota 4 runners within the last 2 years and have had nothing but, a great experience. I would surely recommend Vescovo to anyone considering the purchase of a new of used vehicle.
Leave Us A Review